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Shipping & Delivery Policy

Last updated on Dec 20th 2023

Shipping and Delivery Policy

At VTC Movers, our commitment is to provide efficient and reliable shipping and delivery services. Please review the following guidelines regarding our policies:

1. Service Offerings:

  • VTC Movers offers a comprehensive range of packing, moving, and relocation services tailored to your specific needs. Our services encompass packing, loading, transportation, unloading, and unpacking at your new location.

2. Booking and Confirmation:

  • To schedule our services, you can contact VTC Movers through our website, phone, or in-person consultation. Upon confirmation, we will provide you with a detailed plan and schedule for your relocation.

3. Estimated Delivery Timeframes:

  • The estimated delivery time lies under 1 to 7 days maximum, depends on factors such as the distance of the move, volume of items, and the particular service requested. At the time of booking, we will provide you with an estimated delivery window.

4. Packing and Handling:

  • Our professional team ensures that your belongings are packed securely and handled with the utmost care to minimize any potential damage during transit. Fragile items receive special attention and are packed accordingly.

5. Transportation and Tracking:

  • VTC Movers employs reliable transportation methods and advanced tracking systems to monitor the movement of your belongings throughout the relocation process. You can inquire about the status of your shipment at any time.

6. Delays and Unforeseen Circumstances:

  • While we strive to adhere to the agreed-upon schedule, unforeseen circumstances such as inclement weather, traffic, or other unavoidable situations may cause delays. In such cases, we will promptly communicate and work to minimize any inconvenience.

7. Delivery Inspection and Sign-off:

  • Upon delivery, we encourage you to inspect your belongings to ensure they have arrived safely and in good condition. Please sign off on the delivery after confirming the receipt of all items.

8. Customer Support:

  • VTC Movers’ customer support team is available to address any queries, concerns, or assistance required before, during, and after the relocation process. Feel free to reach out to us via phone, email, or in person.

9. Cancellation and Rescheduling:

  • Should you need to cancel or reschedule your move, please inform us as early as possible. Depending on circumstances and terms of the agreement, certain cancellation or rescheduling fees may apply.

10. Liability and Insurance:

  • VTC Movers maintains liability insurance to cover any damages that may occur during the relocation. We recommend reviewing our insurance policies and discussing specific concerns regarding coverage before the move commences.

By engaging VTC Movers’ services, you agree to comply with the terms and conditions outlined in this Shipping and Delivery Policy.

For further information or clarification on any aspect of our shipping and delivery policies, please do not hesitate to contact us.

VTC Movers Contact Information: https://vtcmovers.com/contact-us/